Birchgrove Dental Practice

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238 Reviews

Rating 5.0

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Birchgrove Dental Practice Cardiff, United Kingdom Reviews

5.0

Based on 238 Reviews

Nel Whitelegge

Nel Whitelegge


I was very impressed with Birchgrove Dental Practice. Craig Lewis was recommended by my dentist as the best orthodontist to correct my very difficult teeth (sorely in need of straightening and with lots of gaps which had exacerbated - or caused - gum disease over the years). The result is incredible, and I can now smile confidently for the first time in over twenty years. Also, as a woman in her sixties, I was not made to feel uncomfortable or embarrassed at having braces at this late stage! Rather, all I experienced was kindness and encouragement, and all my questions were answered clearly and fully. I would like also to mention the dental assistants and administrative staff, all of whom were professional, very helpful and welcoming. I would highly recommend this practice to anyone who wants the very best.


Date of experience: 12/01/2025

Amanda Mulawarman

Amanda Mulawarman


Excellent service! Friendly staff!! AMAZING results!!! Best dental practice out there )


Date of experience: 26/11/2024

John Donnelly

John Donnelly


All of the staff at this practice are very friendly, polite and welcoming. The whole of the practice is smart and comfortable and has a relaxing vibe which i love. I would highly recommend and wouldnt bother using anyone else.


Date of experience: 28/10/2024

Daisy Roots

Daisy Roots


Very lucky to have found this professional dental practice.. Marco is exceptional and very kind, so too is his nurse, Lisa..


Date of experience: 26/09/2024

Sid Gautam

Sid Gautam


Lovely bunch of people who are great at what they do. I needed a specific sort of retainer, and they sorted it out for me efficiently. Craig and Beth are both fabulous, and the practice is run professionally with an eye for high-quality work at all times!


Date of experience: 21/09/2024

Mike Bevan

Mike Bevan


Very professional service. Everything was exceptionally clean and the staff were really friendly. Would highly recommend for a great dentist to give you a great smile


Date of experience: 16/09/2024

Joanna Siudej

Joanna Siudej


I've been receiving orthodontic treatment at Birchgrove Dental Practice, and I couldn't be happier with the care and service. Dr. Lewis has been exceptionalhe explains every detail of the treatment process clearly, which makes me feel confident and reassured. The team provides excellent service, and they truly make you feel looked after at every visit. The practice is well-organized, appointments run smoothly, and the staff are always friendly and professional. I feel like my concerns are heard, and they go the extra mile to ensure everything is going well. Overall, my experience has been outstanding!


Date of experience: 05/09/2024

Cerys Hancox

Cerys Hancox


I highly recommend the Birtchgrove dental practise for orthodontic treatment. All staff are welcoming. Lots of knowledge to be witnessed and I liked that I have been informed of all treatment throughout each visit and what to expect on the next visit.


Date of experience: 04/09/2024

Catalina S.

Catalina S.


Best dental practice I've been to. Excellent service from the very first enquiry, the dental treatment is very good, very professional team and the best part is that they always explain to the patient every single step of the treatment. I recommend Craig for everyone that need braces or any other dental job done.


Date of experience: 04/09/2024

Katja B

Katja B


My second time visiting the practise and as usual what a fantastic experience! Going to the dentist can be a stressful thing but they make it so seamless. Amazing staff. Amazing dentists. Amazing team. Thank you!


Date of experience: 04/09/2024

Archie Bell

Archie Bell


Ive just had my consultation for my fixed 2weeks ago and managed to get them fitted this week. The service has been amazing in a very chilled environment. Im a little nervous and Ive felt at ease despite this the entire time. The amount of detail I had given to me at my initial assessment was amazing . 3D scans, real time X-rays and no runny impression. We spent a while looking at various options and I left with a couple of plans to chose and all the information I needed, which was also emailed to me with my photographs the same day and various payment plans which was explained to me even before my first visit. I even called back to ask a question and this was passed on and answered by the dentist within an hour before I booked in!!! -) Very efficient, thorough and professional. I even left with a goody bag after my braces were fitted and I cant wait for the end result. 2 of my friends have had braces and their teeth look amazing.


Date of experience: 02/09/2024

Seren George

Seren George


I have recently had braces and composite bonding at Birchgrove Dental Practice and I honestly could not recommend this practice and its team any more! From start to finish the dentist was open and honest about my prospective treatment. He gave me multiple treatment options and discussed at length the risks and benefits of all these options, which meant that I then had all the information I needed to make an informed decision about my care. Once I had made a final decision, all the treatment was pain free, booking appointments was easy and my results are more than I could ever had hoped for! Absolutely amazing practice and every member of the team I encountered was polite, knowledgeable and kind. For the first time in my life I can smile with confidence and its all thanks to Birchgrove Dental Practice )


Date of experience: 02/09/2024

Lauren Rabbetts

Lauren Rabbetts


I've been receiving orthodontic treatment at the surgery and the service and treatment I've received have been absolutely amazing. I had always been put off getting braces as i thought the treatment would take years but after 10 months i've now got the perfect smile. Dr Lewis got back to me with so much detail regarding the treatment options and suggested the best option for me instead of pushing me into a certain option. I was informed of the treatment in a lot of detail and therefore felt so comfortable when i got my braces put on. I had minimal discomfort during the treatment and if i ever needed a hand with something Dr Lewis was there to help. The process was just so easy for me and I always felt comfortable going into every appointment. The dental nurses and Dr Lewis always greeted me with a smile and made me feel at ease and I'm now over the moon with my teeth- they're better than i could have ever imagined! I've received so many compliments on my teeth which i never thought i would get in my life. Thank you Birchgrove Dental Surgery!


Date of experience: 13/08/2024

Kashiv K

Kashiv K


Best place I've gone to genuinely saved my teeth after poor nhs braces and helped me every step of the way I don't know what i would've done without them


Date of experience: 12/07/2024

Laura Glanville

Laura Glanville


I am so happy with the service and knowledge of the reception team and dentists at this practise! I've been looking into having corrective work to align my teeth for quite some time and it was quite daunting being an adult and missing the opportunity to have braces when I was younger. After a friend recommended that I try this practice, I am so glad I did as I couldn't be happier with the results! Special thanks to Beth Craig for making me feel so much more confident with my smile I couldn't be happier!


Date of experience: 02/07/2024

Klaudia Sowa

Klaudia Sowa


Id like to massively thank Dr. Lewis and all of his team. My experience couldnt possibly have been more pleasant and positive than this one! I cant recommend this surgery enough. Guys you are amazing and so now are my teeth!


Date of experience: 22/05/2024

Gareth Lewis

Gareth Lewis


Having been kept awake with toothache, I phoned the surgery as soon as it opened, explained my situation, while I waited on the phone they asked if I could get to the surgery for 3 30. On arriving at the surgery I was taken to see Dr Craig Lewis, who examined the area causing the pain, had an x-ray, and was told what the problem was, and the treatment commenced. I have to say how professional the visit to the surgery was from the initial phone call to the treatment. I would highly recommend this practice.


Date of experience: 22/04/2024

Nathan Cleaton

Nathan Cleaton


I went to birchgrove on a recommendation and I'm so glad I did, it's over one hour for me to travel but it was so worth it, I'm getting married in two weeks and wanted the perfect smile, I contacted them in November and sent pictures of my teeth, I needed a brace and very little composite bonding to my two front teeth, I had to act fast as my wedding was only 5 months away, they fitted me straight in and got the ball rolling. Every appointment I attended was second to none, I hate the dentist and was abit nervous at first, but craig and his team are extremely professional at what they do, talked me through everything and I gotta say its nice not to be ragged around in the chair and feel like your drowing in water. 5 months on and my braces are off teeth whitened and composite bonding done, I got my smile I always wanted and they very natural. The comments I've had on them off people are unreal. I highly recommend birchgrove. Top class.


Date of experience: 05/04/2024

Matt Charnock

Matt Charnock


From the first email contact Birchgrove have been nothing short of amazing. They explained all the options with cost and expectations of duration of treatment for each which was really helpful. At the initial consultation, Craig was great and explained the process fully, which put me really at ease. Each and every appointment that followed was professional and friendly and the team made me feel comfortable every step of the way. The whole process was simple and well managed and all done with a smile and a laugh - exactly what I needed as I didn't know what to expect to begin with. I wouldn't hesitate to recommend anyone to use Birchgrove and I now have teeth that I never thought were possible thanks to their excellent work - I've now switched from my regular dentist to Birchgrove for all my dental needs in the future!


Date of experience: 21/03/2024

Pang Valerie

Pang Valerie


The first teeth check was good, Dr Lewis and his team are doing well and they keep making sure I feel comfortable in the whole appointment. Thank you Beth and Dr Lewis for their patience to make sure I get the best treatment and explain all the things I asked. They really helped me a lot and ease my worries. I cant wait to see the results after taking off my braces! ) Truly recommend this dental practice for everyone!!!!


Date of experience: 14/03/2024

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