mydentist, Mona Road, Anglesey

Mike and Ceri have always been helpful and understanding. If I have had to cancel an appointment Ceri has given me alternatives without any fuss. I have been a patient at the surgery for many years. On each visit he explains the treatment and any forward planning. EA. Dothan

Amazing staff. Always polite, caring and friendly. Definitely looked after well every time.

аз съм много доволен и благодаря на Доктор. Мария и на Целия екип

Very helpful practice, always get my dental work done here! Timely appointments and clear advice.

The service of an elderly female receptionist at the counter is very uncomfortable.

I recommend staying clear of this dentist. Their customer service is awful I dreaded the few appointments I had there before deregistering. I felt like I was an "annoyance" each time I went there I was always kept waiting with sessions running late. The final straw for me came when, with the terrible traffic caused by the work on the Menai Bridge, I was 8 minutes late for my appointment. This was the first time this happened. The receptionist took great delight, as I entered the surgery, in stating my appointment was cancelled as I was 2 minutes past their "6 minutes allowed lateness time". Looking clearly flustered angry, she told me I could reschedule in 6 weeks if I wanted. I left immediately.

Dr Mike is the best Dentist I have had brilliant

First time for me to visit this dental practice. Such lovely staff from the dentist herself, to her assistant, and the receptionist. Very happy.

A well organised surgery with professional and very friendly staff, who provide an excellent service.

Trying to make contact with this practice is very difficult and after several emails I decided to leave work early to go in person and register my family and arrange check up appointments. However I haven't yet registered and after my encounter with the receptionist will definitely not be registering now. The receptionist was so unprofessional, rude and patronising women who has no customer service ability what so ever. I was so angry at her attitude and her complete lack of professionalism or regard for anyone's privacy. She should really consider another job away from the public.

Always a good experience friendly clean practice

I honestly have no idea what just happened, I called up was met w a grumpy receptionist who didn't give me any time to process or try understand what she'd said, I have no idea what happened then she hung up! The website says you're taking new patients though? Completely inappropriate way to handle a disabled potential customer

I rang up for some advice and to ask if it was possible to be seen. The receptionist was incredibly rude and even sighed when I asked her to explain something as I didnt understand it. I understand dentists are under pressure but receptionist should not talk to patients, especially anxious ones, in that way.

Always been great with my family friendly staff and always spotless clean everywhere.

Good dental practice nice and friendly staff

I used to be a panicky patient. Very happy with Mike (Mihai) and the rest of the team though. I feel welcome, respected and at ease when there. Lovely dental nurses (including one in training). Cant praise them enough.

Have Always found the staff friendly, I like Mihals approach and his advice, Had an extraction Yesterday by Mihal no fuss no bother and a spooky thing has just happened as I was writing this review Tina rang just to check how I was feeling . Thank you all , now out of pain . Have a nice Xmas .

dentists are fine and most of the staff are. There's one receptionist who always puts a smile on my face. Unfortunately I was unlucky today and had the other one. Couldn't care less, no empathy, loosing your front teeth does not count as an emergency. Thank you and good bye. UPDATE been to the hygienist and she was absolutely amazing!! Warm, friendly, relaxed and first class work! Really really impressed!

Excellent friendly and supportive customer care. Professional excellence and clear informed, supportive advice. I would highly recommend their services to anyone. Thank you, Damian

Exceptional dentist