Normanton Family Dental Centre

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360 Reviews

Rating 3.8

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Normanton Family Dental Centre Derby, United Kingdom Reviews

3.8

Based on 360 Reviews

Daniel Fröder

Daniel Fröder


After a 111 referral, I got seen on the same day and got prescribed antibiotics for a severe infection causing me unimaginable pain, I required surgical treatment and a extraction i did have to wait a month but after going today to receive treatment the staff and dentist and assistant where very good understanding and reassuring.... I can't thanks you enough a lovely clean and big practice with plenty of seats! Thanks guys.


Date of experience: 23/01/2025

Denise Page

Denise Page


I am a very nervous patient to go to the dentist but today I went to see Dr Anissa Ali she was absolutely amazing talking to me all the time telling me what she was doing I had a bridge what had broken in my gum I was told by a different dental practice I would need to go to a specialist dentist in Sheffield I got in touch with 111 they sent me to normanton road dentist thats where I met Dr Anissa Ali and her nurse I can absolutely recommend them amazingly brilliant thank you very much


Date of experience: 22/01/2025

F Hamai

F Hamai


Hi Rimshah, I just wanted to take a moment to express my gratitude for your excellent assistance today. Thank you so much for rebooking my appointment and for your patience throughout the process. Your professionalism and kindness made the experience much easier, and I truly appreciate all your help! Thanks again for everything it was a pleasure speaking with you! Best regards, F hamai


Date of experience: 17/01/2025

Cassie cassie

Cassie cassie


Excellent. I saw Doctor Nurudeen Adegbite . He was proffesional, skilled ,kind reasurring. Also the dental nurse Shazmana kind and caring and freindly. They make a great team. They settled my nerves,reasured me all the way through my treatment. I was in safe hands . Thank you so very much.


Date of experience: 17/01/2025

MK

MK


Horrible dental practice. Do not go here


Date of experience: 17/01/2025

Amjad Razia

Amjad Razia


to day i have 11.40 appointment in this centre when i arrived at 11.40 am i speaking to resepion the giral asked me today your appointment cancelled due to the doctor today sick i asked why no send me message and no any phone speak very bad and give me 14th Feb25 i am very disappointed


Date of experience: 27/12/2024

Chloe Padgett

Chloe Padgett


Absolutely awful experience. Came here to have wisdom tooth removed under sedation after being referred here by my current dentist. Ended up leaving in tears because of how rude the dentist was! Don't remember his name but I was shocked with how I was treated and spoke to from the moment I walked into the room! Avoid at all cost!


Date of experience: 27/12/2024

Aftab Ahmed

Aftab Ahmed


Unprofessional reception staff. All receptionist are not corporation. Misguide everyone and just talking with each other.


Date of experience: 24/12/2024

Leanne Davis

Leanne Davis


I had always feared going to the Dentist and put it off for years but after I got a tooth infection I finally registered and my dentist is Dr Anisa Ali. She is brilliant and puts me at ease with no judgement. The advice and the treatments I have received have helped me to improve my oral health significantly over the years. Dr Anisa is a very caring, supportive professional and has helped me overcome my fear. I would highly recommend. Thank you for everything you do.


Date of experience: 23/12/2024

Zaheer Abdullah

Zaheer Abdullah


Please change the reception staff including the manager Sas very rude and abrupt when trying get and issue resolved prefer not to attend but no choice as the actual dentist is very good need to learn customer service skills let's the place down but brilliant at fixing teeth


Date of experience: 03/12/2024

Harry welsh

Harry welsh


Brilliant service nice polite staff would recommend this dentist


Date of experience: 01/12/2024

Sarah Pompa

Sarah Pompa


Visited on Saturday evening due to extreme pain after visiting my dentist on Friday went to ANE who gave me lots of pain killers and antibiotics but said I needed a dentist As The pain killers were not touching the pain contracted 111 again and made me a referral to them and thank god they did the lady dentist I saw and her dental nurse showed me compassion as following Fridays blunder I was shaking she explained everything to me and I chose to have it removed as the pain was that serious I couldnt take anymore drilling I no this lovely lady would use a numbing injection ( as my dentist didnt ) but I was petrified So this is why Im leaving this review and Im calling on Monday to become one of there patients even though its a fair way to travel. On leaving I spoke to a lovely young lady on reception who was also so polite and professional Thank you for treating me with care (Sorry I couldnt remember any names )


Date of experience: 24/11/2024

Saarah Aslam

Saarah Aslam


The one star is for the really friendly staff. Couldnt give anymore as my dentist misread my exemption certificate resulting in me having to pay a huge penalty charge. Was told I was exempt from paying for my treatment , clearly this was not true. Was also told I should have checked the certificate myself. However the dentist assured me that I wouldnt have to pay anything.


Date of experience: 19/11/2024

Vincent Raimondo

Vincent Raimondo


The dentists are very good, however the reception staff, practise manager not helpful at all. I'm an extremely nervous patient, I had an appointment at 2pm,arrived at 1.45pm. By 3pm still had not been called or even advised the dentist was running late. Went to the counter to be told he's running a bit late, I said a bit is 15 20 min at most not over an hr. By this time I was having severe panic attacks. Only to be accused of being aggressive, when I was only enquiring as to why I wasn't called or informed. Obviously they don't value their extremely anxious nervous patients. IF UR A NERVOUS PATIENT GO ELSEWHERE. THE RECEPTION STAFF DON'T CARE!!!!!


Date of experience: 11/11/2024

Ruslan Sydoruk

Ruslan Sydoruk


Very bad clinic.I was discharged from clinic while I've been in prison.They didn't return my dentures


Date of experience: 10/11/2024

Lee Hart

Lee Hart


Had been in severe pain for 2 days ,the dental centre got me in for an appointment within hours and both the dentist and nurse went above and beyond to help ,had tooth extracted that day ,clean ,professional and extremely friendly and reassuring, big thanks


Date of experience: 06/11/2024

Oh Pinion

Oh Pinion


Despite a painful face bulging abscess, my own dentist couldn't see me until late November! Rang 111 who arranged for a call back from Normanton FDC, who saw me the next morning. A great experience, from the efficient receptionist on arrival, through to the Dentist who swiftly prescribed antibiotics. Within 24hrs the relief was heaven. Thank you NFDC.


Date of experience: 29/10/2024

Nile Truth

Nile Truth


Today I had my wisdom tooth removed here staffs are very helpful I felt like I was at home every body want to help youthank you so much for taking care of me .


Date of experience: 23/10/2024

Sarah Buxton

Sarah Buxton


I had my wisdom tooth removed and it was a good experience. I wasnt able to register as NHS but I was able to register privately and the appointment was less than a week later! Dr Mohamed Al-Sabahi was very professional and explained everything clearly. He made sure the area was numb and gave good aftercare instructions. I didnt feel rushed and IF I was a nervous patient, luckily im not, his demeanour would put you at ease. It was 60 for assessment as a new patient and 200 for extraction - which was explained before proceeding and I was asked if that was ok, so I couldve said no. My tooth was straightforward but if your tooth requires more intervention it could cost more. Would recommend!


Date of experience: 22/10/2024

james mallinson

james mallinson


Recently went in today for an emergency dental treatment the lady who was doimg the work was amazing and spoke to me with high respect and ensured me and told me what she was going to do shes worked wonder i do need to go back for more work but im happly to go back as iv booked another appointment today with them to receive more treatment for my tooth thats in dire need of attention, shes put a temporary filling in to last me till then which im more that pleased about as it should prevent further problems till then many thanks thank you so much Dr Duaa Hussain


Date of experience: 19/10/2024

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