Phillips Ranch Dental Group
Discover Phillips Ranch Dental Group reviews and comments from users who have experienced it....
Discover Phillips Ranch Dental Group reviews and comments from users who have experienced it....
Simply put the staff is top notch and works to keep you as comfortable as possible. Lets face it, no one likes to go to the dentist. But we need them. The Dr. is the best an arrest if you will. I felt comfortable the whole way through. I do not hesitate to recommend them.
Date of experience: 23/01/2025
I love that they kinda spoil me. Sun glasses, very careful and helpful. My teeth are pretty and clean. Highly recommend!
Date of experience: 22/01/2025
I really enjoy.
Date of experience: 19/01/2025
Phillips Ranch Dental gives excellent care and service. Dr. Merchant and the friendly, well trained staff make me feel welcome. If I have to go to the dentist, this one is the best.
Date of experience: 16/01/2025
Dr. Sanjay, Dr. Livingston, and each and everyone in the dental office, are so nice, caring, supportive and professional. Thank you
Date of experience: 16/01/2025
Always great service treatment. Today was my 6 month cleaning check up. The dental hygienist is so nice professional. She is very gentle. She makes sure to suction you frequently and always tells you where you need to concentrate your brushing to avoid cavities. I have been going to this office for 25 years now. Always high standards.
Date of experience: 11/01/2025
Nice staff
Date of experience: 11/01/2025
I have been a patient at Philips Ranch Dental for 40 years. I couldn't happier with the dental care I have gotten from the staff and especially my new dentist Dr. Merchant.
Date of experience: 09/01/2025
This office is a great dentist to come to. They are very friendly, caring, don't rush the appointment and explains so you understand what needs to be done. I highly recommend Dr. Merchant and staff.
Date of experience: 08/01/2025
I had a wonderful experience at my dental appt. Great customer service! Thank you for being so professional and caring.
Date of experience: 28/12/2024
Excellent service, the front desk was super friendly and polite, highly recommend
Date of experience: 27/12/2024
Very friendly, patience and professional. Clean place. Demonstrate the correct way of brushing teeth. I am very appreciate my dentist.
Date of experience: 18/12/2024
I had a great experience coming here! Im making my fiancé come here with me. They truly care for your well being and very clear and vocal with what needs to get done no judgment whatsoever I truly feel like this is going to be a great fit for me I believe I will have a beautiful smile again in no time.
Date of experience: 17/12/2024
Dr Merchant and his staff are not only professional and friendly but they are all meticulous in their work.
Date of experience: 13/12/2024
Excellent care and service by doctor and staff, well organized and professional.
Date of experience: 13/12/2024
Best dental office in the game with the best service, everyone is so kind and patient
Date of experience: 05/12/2024
I ended up not even following through on the appointment because the receptionist is so trash. Bad vibes. Not a chill place at all. I imagine the environment there being the opposite of a good vibe.
Date of experience: 05/12/2024
This review is MONTHS overdue. As somebody who use to work in Operations, I am inadvertently, hyperaware of business operating rhythms (or lack of). I am forever frustrated by almost every single medical office I go to (and Ive been to MANY since I move constantly). But I try my best to extend grace because an employee can only be as good as the systems and processes put into place by their employer. However with every single visit to Philips Ranch, I kid you not, I cannot help but think of this place as a well-oiled machine. Every single visit, every single employee, every single interaction, I continue to be amazed at the level of follow-up, competency and most importantly, compassion from the front desk to the dental technicians to the dentist(s) themselves. Youve got Amber in the front, who impressed me from the very beginning, with multiple phone calls to my insurance to confirm coverage for a potential customer who had yet to even walk through the door. This was in stark contrast to other dental offices who wanted me to call my insurance on their behalf (which I dont mind doing because I prefer to have the most accurate info from the get-go, which usually means hearing it from the horses mouth). But Amber went above and beyond with constant updatesfollow-ups while waiting to hear back from them. Usually the waiting to hear back from 3rd parties is when things start to slip through the cracks. Not the case at PRDG! Next up, you have Marcy (I believe shes the office manager). Nothing slips past her, I can promise you that! Unlike most places, she is undeniably pro-active rather than reactive when it comes to your dental care. I truly believe that you need to be your 1 advocate for yourself when it comes to your health. But it definitely puts my mind at ease knowing that she is also watching my authorizations on my behalfalso, kudos to her for working diligently to accommodate my schedule for the fastest appointment times. Last but not least the man, the myth and the Legend, Dr. Merchant himself. I have been absolutely terrified of having my first Crown done for the last few years, avoiding it until it became unavoidable. Every single dentist Ive gone to, I would be told the same spiel that it wouldnt hurt and assured that my pain levels would be monitored closely, only to prove not to be the case. Never in a million years did I think it would be possible to experience such minimal pain during a dentist procedure. Even during the initial consultation, he took his time answering all of my questions and concerns in depth, putting my anxiety at ease. There is no doubt in my mind that his passion truly is helping people even after his many years of practice, he continues to be a refreshingly positive light during every visit. I do not think that I can express the depth of my gratitude in a review but I hope this at least helps others decide to give this place a try.
Date of experience: 15/11/2024
The best dentist Ive been to. Friendly staff, super professional and take great care of my oral health.
Date of experience: 11/11/2024
Gentle touch by Felicia. Thank you
Date of experience: 08/11/2024
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