Center City Emergency Dentist

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445 Reviews

Rating 4.2

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Center City Emergency Dentist Pennsylvania, United States Reviews

4.2

Based on 445 Reviews

jordan Corrado

jordan Corrado


This place is amazing! From Chandri ( may be spelling that incorrect) who answered my call when I was in a panic, to Ya ( Yasmeer) who made me laugh when I was nervous about my procedure, I felt so taken care of and so comfortable. Dr.Solomon was amazing, he took his time when I was scared about getting novacane ( and I didnt even feel it!) and walked me through the process before hand, very matter of factly. I trusted him 100 I called CCDE at 10am on a Saturday and they had me in at an appt by noon! Where else can you get that service! Good luck to Ana it was her first day and she picked out my crown color perfectly! Thank you


Date of experience: 26/01/2025

Carter

Carter


The staff were Very professional and cautious


Date of experience: 20/01/2025

Bryan Blair

Bryan Blair


Great service


Date of experience: 19/01/2025

John Guille

John Guille


I had 4 wisdom teeth pulled by Dr. carlos. Ii was so nervous. When ii woke up infelt better than in days. Special thanks yo the team lead m.k and my assistant Ya and ki and nat. Btw special thanks to my financial help sydney. She helped me with the price. Thanks ya. Your great


Date of experience: 19/01/2025

Kuro Lan

Kuro Lan


YA and Dr. Daniels is great. They made the visit very comfortable and fun


Date of experience: 19/01/2025

De'Vonne Aleta

De'Vonne Aleta


Had the best experience at CCED. Ive been using another dentist for some years now, but they were unavailable when I really needed them. So I was referred to CCED by a friend who said how amazing they were he told no lies. Dee was the sweetest really made sure to meet my needs. We also share nicknames so that was a given. Also, Ya was a pleasure, very sweet, really took the feel of a dentist visit away. Ill definitely be back for my routine visits and care.


Date of experience: 19/01/2025

Ann Dixon

Ann Dixon


I have recommended hygenist Karen and Dr. Tummillo to many. I have used their services for many years. This office runs on time and I always get useful teeth info. Dr. T helped me when I smashed my fepn teeth in. The crowns he put in coloe matched perfectly.


Date of experience: 17/01/2025

Marquita Henry

Marquita Henry


This was the best dental experience I have ever had . Everyone was so pleasant and professional and the did a wonderful job on my extraction. I came in today as a walk in but I have found myself a permanent dentist. I would recommend anyone to go here , you will not be disappointed.


Date of experience: 17/01/2025

Jazzy Jazz

Jazzy Jazz


An answered prayer to my dental worries! They were so pleasant professional and great at what they do. Youre in good hands with any one of the dentists, specialists and staff. Overall a great team of professionals!


Date of experience: 16/01/2025

Range Models

Range Models


The team here at CCED are absolutely phenomenal! Shoutout to Dr. Carlos, M.K. And WA for making me feel comfortable and ensuring I have a speedy recovery after my 4 wisdom teeth pulling. Thank you guys !!! Highly recommend


Date of experience: 14/01/2025

Michael Dower

Michael Dower


Staff was friendly and was able to book a next day appointment on a sunday


Date of experience: 13/01/2025

Tim J

Tim J


Ya got me coming for mu worl. Thanks yah.


Date of experience: 09/01/2025

Kyle Giunta

Kyle Giunta


First time going to this dental office and I was helped by the dental assistant Ya. He was super knowledgeable and really made me feel comfortable at a new office explaining how they do things and why. Super friendly guy and will go back mostly because of him!


Date of experience: 05/01/2025

Vinnie Mascaro

Vinnie Mascaro


Ignorant dentist (middle eastern male) and the tooth extraction left me pulling additional remaining pieces of the tooth out, occasionally for 2 months after. Finally pulled a dagger like piece that had caused me pain since leaving their office. Never again.


Date of experience: 02/01/2025

Towanda Ferguson

Towanda Ferguson


My assistant was Ya. My treatment plan coodinator was D and Jennifer But my Dr. Was Dr. Huergo. I was in a wlrld of pain and confusion and he i tell you took care of me. Dont gl another dentist. I promise.


Date of experience: 31/12/2024

Bernard Innocent

Bernard Innocent


My wife was treated in June 2024 at Center City Emergency Dentist (CCED). This treatmentprocedure was paid via credit card the full amount (1,507.00) upfront. CCED instructed us to contact our insurance company on that Monday to file a claim since they were not open on the weekends. The Dentist office did not communicate adequately during the initial claim process in which I ended up speaking with the insurance directly to determine what information was needed and how I could help expedite the process. The initial claim, Claim 1, was denied due to missing documentation, which I subsequently provided due to the lack of communication and follow up from CCED. Upon the claim being processed, I noticed the liability amount for us was 197.20 and insurance company paid 614.80. This left an outstanding 695 that was not accounted for in the claim. I contacted my insurance to ascertain why this amount was not accounted for. I was advised that CCED needed to re-submit and they would understand why based on the documentation provided to them. More time passed and I wasn't able to get a straight answer from CCED as to why I hadn't been contacted back or sent a refund. I want to note that I was promised a follow up once they looked into it since the Claims Manager was not in on that day. I contacted my insurance and it was then explained to me that in a subsequent claim for the outstanding itemized treatment, Claim 2, the outstanding amount of 695 was denied and that the corresponding messagecode would be understood by CCED. On 1230, I contacted my insurance again since CCED had not kept their promise to follow up with me. I was advised that based on the claim, Claim 2, my liability would be 0.00. I am writing this review due to the fact that CCED has not communicated the steps they've taken in this process and my sole source of communication has been the folks at insurance. Furthermore, I have made 50 outbound call attempts totaling 94 minutes, to CCED with the majority of them being unanswered. In the rare instance, I was able to get someone on the line, I was promised a resolution and follow up call. I'd like to note between 0625 - 0830, I received 7 inbound phone calls totaling 21 minutes. I have not received a call back since 08302024 and I've been told the Claims Manager isn't in, they're busy at the moment, or they're looking into it and will call back before 4PM. I made two last ditch attempts this morning, 12302024 to contact CCED with no answer. It is my concern that as of this morning I have not received any reimbursement for out of pocket expenses and even worse, CCED is avoiding communication to avoid reimbursing us the funds, particularly as a result of Claim 2 since they received the same documentation as I did, which indicated my financial responsibility would be 0.00. Patient beware, while the services provided were excellent, this experience has left a sour taste since there has been little to no communication with CCED and as of late, it feels like, I'm being ignored as I'm sure my number pops up on their caller ID. Don't just take my word for it, check them out on the Better Business Bureau and other review platforms to see the trend.


Date of experience: 30/12/2024

karen Simmons

karen Simmons


Donyetta is the best! She made sure the service was great! When ur mouth hurts u want help she was there she still is. She's the best in the business!


Date of experience: 29/12/2024

Milly Ricketts

Milly Ricketts


1010 I met one of the managers her name is dee help me out with my treatment plan and help make my finances affordable


Date of experience: 27/12/2024

John Ahern

John Ahern


Dr. Huergo got me out of pain. I really neeeded him. Ya his assistant was my man. Natalie and mk made me feel like I was amongst professionals. My treatment plan coordinator Sydney and d were so sweet. Thanks ya. Thank you cced


Date of experience: 26/12/2024

Theresa C

Theresa C


Clean and bright. Modern technology! All of the staff is really nice and good at their jobs. It's easy to get an emergency appointment, too. God bless anyone who wants to work in dentistry.


Date of experience: 20/12/2024

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