Aurora Family Dentistry
Discover Aurora Family Dentistry reviews and comments from users who have experienced it....
Discover Aurora Family Dentistry reviews and comments from users who have experienced it....
I've been a customer at Aurora Family Dentistry for more than 20 years. They are the very best!
Date of experience: 23/01/2025
I always receive excellent care at Aurora Family Dentistry! Dr. Ryan treated me with great care and respect, as always. Thanks!
Date of experience: 23/01/2025
Excellent care.
Date of experience: 22/01/2025
Aurora Family Dentistry gives very competent, personal service. I am a retired medical professional so I am more interested in the competency than the friendliness of a provider and their staff, but Aurora provides both. I highly recommend Aurora.
Date of experience: 21/01/2025
I came to see Dr Choi after leaving another local dentist office. I had originally saw him at the other office and had excellent experiences with him as my dentist. Well, I was done with the constant turnover at my previous dentists office and It took a bit of detective work but I found him at Aurora Family Dentistry and Im so happy I did. Dr Choi identified multiple issues with an implant that the previous office had installed and now due to their sub-par work I need to go see a periodontist and may need to have the implant removed and replaced, an implant I paid several thousand dollars out of pocket for, on top of my insurance. They are definitely not the Premier dentists of Alaska they claim to be. IYKYK. Needless to say Im very happy that I was able to find Dr Choi again and I look forward to a long Drpatient relationship.
Date of experience: 20/01/2025
Always friendly, professional and efficient. Would not go anywhere else!
Date of experience: 17/01/2025
The best experience with a dentist and office. Ive been coming for 5 years and my teen girls now come as well.
Date of experience: 13/01/2025
Dr Choi was great. He cleaned and examined my teeth. He was professional and knowledgeable.
Date of experience: 11/01/2025
The teeth cleaning was done by a new dental hygienist who did a great painless job, was informative.
Date of experience: 10/01/2025
Always made to feel comfortable and procedures are well explained.
Date of experience: 08/01/2025
It's time to find a new trusted dentist. After Aurora canceled my appointment due to the loss of two hygienists, they were unable to guarantee that I could reschedule within the same calendar year, resulting in my forfeiture of the second dental cleaning for 2024 due to their staffing challenges. This situation was not due to any oversight on my part, as I maintained my scheduled appointments. Additionally, I felt there was a lack of effort from the office manager, Brenda, to address this issue and find a viable and fair solution. It is worth considering how a practice could experience the departure of two employees. What circumstances might lead to such turnover? I am quite disappointed by the lack of professionalism and the failure to uphold commitments to patients. I have been with this practice for many years, and I have noticed a decline in standards since the transition to the Gambell building and subsequent expansion of the practice. Moreover, I find the billing issues to be quite troubling. My insurance was billed for a service that Dr. Scott Lyke had stated would incur no charge. After bringing this to attention in June 2024, I received assurances from a male office manager that it would be rectified. Upon returning in January 2025, I unfortunately had to address this issue once more being told it could take months to correct.
Date of experience: 07/01/2025
Careful, Profesional, courteous
Date of experience: 07/01/2025
Great team of dentists and hygienists. My whole family are patients and we highly recommend to friends and family.
Date of experience: 06/01/2025
Lori is the very best at what she does.and Im a very picky person when choosing dentistry!!! She is gentle and very thorough. 1010 would recommend
Date of experience: 03/01/2025
Timely and satisfied with every appointment.
Date of experience: 02/01/2025
Great service and friendly attitude as always.
Date of experience: 31/12/2024
The staff, assistants, and dentists interacted positively every step of the way. They accommodated our schedule even when it meant flexing theirs. They answered my questions and gave great feedback.
Date of experience: 31/12/2024
Its always a good experience at Aurora Dental and I highly recommend them. Patient-oriented professionals with expertise and a friendly attitude.
Date of experience: 20/12/2024
Crystal is amazing!
Date of experience: 20/12/2024
The staff was super nice the dentist and his assistant did a really good job when extracting 2 teeth it took him no more than 5mins I recommend this place for anyone...
Date of experience: 19/12/2024
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