Oregon City Smiles Dental

The staff is always friendly and well informed. Top notch work!

A wonderful dental office! All the staff is so kind and caring. Everything was explained carefully and thoroughly and the doctors really cared about my treatment. Will be recommending this office to my friends and family!

This place is horrible! I had a root canal done to save a tooth. They did a CT scan after the root canal and had to pull the tooth. Why didnt they do the CT scan first.because they wanted to charge for the root canal AND the pulling of my tooth. They tried selling me on all kinds of work before this and Im glad I didnt except. Diane, or Deloris, or whatever her name is, downright hurt me during my cleaning because she wasnt happy about my displeasure with the guy who pulled my tooth, but I was already in the chair. Payed for nitrous, which you would think would be free as a sorry about the tooth that had to be pulled after they screwed that up, and they barely gassed me at all. Now theyre saying I owe them money when my bill was paid in full a couple of years ago. This place is absolute trash and should be shut down immediately!!!

Excellent services and courtesy. All the staff are professional and caring....

The best experience I have ever had, no insurance they make everything so easy to understand and just the best place ever. No judgment they treat you amazing, like family and they were just amazing. This was an amazing experience for me and totally different from my past dentists.

I am pretty nervous about epinephrine use. But they allowed me to sit up and take a break when my heart was fast. He is a true professional and does such a good job. Very busy clinic.

This clinic did very thorough work, perhaps even recommending more than I needed. However, their receptionists are downright rude if you have any issues to work through with the clinic. Over a year and a half ago I was told I could no longer make any appointments with the clinic because I had missed two appointments (canceled Day of or within 24 hours--i get it, that's my fault) and that if I wanted to see anyone at their clinic I could call day-of to try and get in (Super impractical for any heavy dental work like I needed). Prior to that, I had undergone a ton of dental work there! Filings, descaling, etc. The receptionists were very rude when telling me this, but since it was my fault for canceling last minute, I accepted it and just didn't go back. A month ago (over a year and a half later) I get a bill for 100 for two missed appointments! This was never communicated to me when we spoke about the appointments and my ability to make appointments was revoked, and they never sent a bill for this. They also aren't able to show me any signed paperwork verifying that this was their policy at the time. I called them to dispute the bill and the primary receptionist was very rude about it and told me they would take me to collections. Eventually I asked to speak to their manager and the conversation was a lot smoother and bill was reset to zero. Going to the dentist is hard enough for me, and obviously I'm not the right person for this clinic. But if you do have any issues, I would go right to the office manager because the receptionists are not helpful or kind.

I had a horrible fall that ended with my front tooth breaking in half, of course I was mortified of having a missing front tooth, and it was also very painful, so I called almost every dentist in town trying to find someone who could help quickly. Every place I called couldn't fit me in their schedule or had over a month wait, until I called Oregon City Smiles. They were extremely empathetic to my situation and got me in that day! I got my temporary crown on about an hour after my initial appointment and I can't begin to say how much I appreciated that they fit me in their busy schedule. Not only that but Dr. Ji was so kind and highly skilled at his job. I am usually extremely nervous at the dentist but him and his team did an amazing job making me feel comfortable, and the crown he did looks SO natural! My friend didn't even believe my tooth broke off because it looks so good! I highly recommend Oregon City Smiles Dental to anyone who is nervous about the dentist, or just looking for a new dental office that truly cares about their patients. I really can't thank them enough!

Went in today for cleaning. The waiting area was organized for social distancing. The staff took every measure for safe interaction with me, and as usual,the results of my procedure were appreciated! The dental hygienist is excellant and the dentist's are very informative and diligent in communicating with i friendly and efficient! I highly recommend for all your dental needs.

November 2024 went in for scheduled cleaning and fillings. Diane and Dr. Seng both made it a painless visit. Thank you both! July 2023, I had an emergency and staff had me in within 4 hrs. Dr Seng did excellent work and pain went away. Thank you! Went in for quarterly cleaning and check up and it was successful. Diane does a great job explaining what she does as a hygienist, and why it's important and then explains what I need to do and why. Then Dr Seng looks over it all and follows up on outstanding issues I have and may have in the future! I am glad these talented professionals take care of my dental needs! Thank you ladies! And thanks to the receptionist staff for your pleasant efficiency. Dr. Sung today installed the permanent bridge after having removed the old work some time back. The fit was perfect. She does very good work once again. I told her today "I am glad you're my dentist". Went back in recently for cleaning. Diane is just special at what she does, thank you.

I recently had the pleasure of experiencing the outstanding service. From the moment I reached out, the team was incredibly responsive and attentive to my needs. They went above and beyond to ensure I had all the information I needed and addressed every question I had with patience and expertise.

Good experience. Very thorough and professional. Clear communication and explanation. Still smiling.

Always a great visit. On time and thorough.

Been coming here for a while, the staff is absolutely fantastic. Doctor is extremely knowledgeable and breaks down the information very easily. They truly care for their patients and want them to have informed decisions. Diane the hygienist is super efficient and has extremely steady hands. Shes extremely knowledgeable as well and makes sure I know to ask questions if I ever have any and I appreciate how welcoming she is. The assistants (Im so sorry I keep forgetting your names) truly seem to want to be there and create a great environment to be around. Theyre wonderful to talk to and are efficient and really helpful. The receptionists (Maria and the others) have communicated about appointment times, are kind and good at scheduling and they really have worked with my scheduling issues. I truly appreciate them for their hard work. All of the staff are really good at what they do. With how messed up my mouth is, theyve really been good at not just fixing and putting a bandaid on my mouth, but doing their best to make sure I know just why I should be taking better care of myself. Thank you all for how amazing you guys have been and I dont plan on switching dentists anytime soon.

Super quick and friendly service, totally made me feel heard and comfortable. 10 out of 10 can't wait for my next appointment

Background Context I have been a customer with Oregon City Smiles Dental for about 3 years. This would be my first time of providing a review on them as I wanted to make sure that my feedback is not a 'one-off' case but more of an objective journey with them. Overall I got to say that the Oregon City Smiles Dental team has been excellent. My teeth has been saved numerous times and well maintained by Dr. Ji, Dr. Sung and their dental hygienists there. The office support team was great as well. The entire team team were very professional, accommodating and transparent to ensure that you as customer and especially their patient is well taken care of. I would highly recommend them!

Simply Awesome

Great customer care and service

From the front desk staff to the dental assistants to the dentists this has been by far my best experience at a dentist office. Everyone is so friendly and relatable and makes you so comfortable. I have terrible anxiety going to the dentist but my few visits over the past month coming to you its gotten so much better. Thank you!

Doctor Ji was very kind and he was very skillful It took just only a few second to extract my wisdom teeth And I was very satisfied with visiting this dentist Also he explained everything that what he is going to do He helped me for quick recovery