Puyallup Modern Dentistry

Discover Puyallup Modern Dentistry reviews and comments from users who have experienced it....

Puyallup Modern Dentistry Washington, United States Reviews

4.6

Based on 87 Reviews

Joyce Werry

Joyce Werry


Excellent!!


Date of experience: 11/12/2024

Natalia Opalco

Natalia Opalco


Dr Violeta Stoyanova is amazing doctor, her work is very great. I love her for the amazing work she is doing and treating the teeth. Cant express my gratitude enough, she is the best, kind and caring about patients.


Date of experience: 10/12/2024

Joey

Joey


First let me say, Violeta Stoyanova is an amazing and thoughtful dentist. I can't say enough good things about this office. Going to the dentist can be scary for financial reasons and emotional ones. Everyone at this office treats you with respect and care. They truly want to help and work with you. This is a judgment free office. They are wonderful. Very clean and professional.


Date of experience: 17/11/2024

Jayne Nolan

Jayne Nolan


Im sad to say as one of the first patients of this place when they had 5 star reviewsmuch has gone downhill and I can see others have felt the same. Front desk receptionists were wonderful in the beginning but all of them changed and one of the ladies at front today was disrespectful to my husband who had an appointment right after me. We always have a back to back appointment for cleaning and receptionists always knew we do. My husband went in after me at 410pm for a 4pm appt and he was turned back in a very rude manner by one of the new ladies stating about 10 min policy. Thats fine but he was there at 410pm, she didnt ask doctor if she could still get him in, just turned him away cold stating policy and just stared like what you gonna do about it, youre late..didnt even mention rescheduling until he did. Just not the same great patient service we are used to. Weve been with Dr.Violeta past almost 3yrs and with the new doctor and they are wonderful but we no longer feel welcomed here.


Date of experience: 07/11/2024

Trevor McNichols

Trevor McNichols


The dentists have been great. Attentive, caring, knowledgeable. The facility is modern and clean, the staff has also been helpful and polite. My only critique is the billing. I was brought in multiple times for a cleaning, and that caused dental insurance to cover less of the visit, costing me a lot out of pocket.


Date of experience: 04/11/2024

Marlyn Badure

Marlyn Badure


My wife Had a wonderful experience. Had to pick through her insurance website and picked a good one. Dr Coke presented himself as very professional. Always communicating with her and listening. Nicole was amazing and funny. Got her teeth in the same day YIPPEE.


Date of experience: 04/09/2024

Jeremy Flowers

Jeremy Flowers


Wonderful staff and my dentist was not only caring, but came up with some innovative, low cost solutions that helped my teeth. Very impressed and Ill definitely keep coming back!


Date of experience: 30/08/2024

christine kropf

christine kropf


I went in to have a 40 year old filing removed and a crown put on one of my teeth. Dr Violeta Stoyanova did a wonderful job. She was very soft spoken and very gentle. I did not even feel the needle to numb the area. It was a great experience from beginning to end which from my years of experience having dental work done, was not always a pleasant experience with other dentists. I highly recommend Puyallup modern dentistry for any work that you need to have done. Excellent service!


Date of experience: 29/08/2024

Billy Pettit

Billy Pettit


I thought it important to take the time to write this review. When it comes to crowns and fillings Violeta has been absolutely exceptional! I have suffered with several other dentists putting on crowns crooked and it leading to cavities and terrible bites that shattered as well as difficulties getting numb. It is more common than you may think. This has lead to a fear of having any work done. I can say she is the one to go to. She has made it a very easy procedure and most importantly her work is A spot on - which can be verified post x-rays. I will not be going anywhere else. Thanks for all your help. My mouth feels great, and it has even been helping my TMJ. - No compensation for this review. Billy C. Pettit.


Date of experience: 26/08/2024

Marla Sears

Marla Sears


One star is generous, but unfortunately zero stars isnt an option. Based on what I have witnessed my mom go through with this office, I would say they really dont value their patients. Money is the bottom line. My mom went to this office to have an upper denture made. The whole process has been one problem after another. The denture she has is way too big and the bite is totally off. They tried to make it fit by adjusting it. The back teeth have been adjusted down to almost nothing and the denture has almost no suction. When my mom talks the denture falls out. The staff witnessed this but told her to give it a couple weeks to see if it gets better. How is something that doesnt fit right suddenly going to fit?? I am a dental professional. I know that major adjustments to a new denture is a sign of a bad denture. I feel the staff has brushed my mom off because they dont want to take on the expense of making it right, the office would need to remake it at their expense, or maybe this case is beyond their skill level and they dont know how to make it right. My mom cant eat and is miserable. She wrote a letter to Dr Coke explaining how she cant eat hoping to appeal to his compassion. That was weeks ago and there has been no reply. I am shocked and appalled. As a dental professional I would never treat a patient this way nor would I care to work in an office that sacrifices quality of work and care just to save a dollar. If quality care is what youre looking for, then stay away from this office. Update 82324 See the canned response below asking to contact the office to discuss the issue. My mom has requested help regarding the matter from this office and has yet to receive a reply.


Date of experience: 23/08/2024

Charmaine Galapon

Charmaine Galapon


Brought little sister in for a root canal. Pain, to the point of sobbing tears, was experienced throughout the procedure. I understand that tooth infections can be difficult to numb, but they could, at the very least, have asked if she was ok or comforted her a little bit. It was the lack of compassion or concern for her that I justified giving such a low review.


Date of experience: 21/08/2024

Phoenix Kiana

Phoenix Kiana


Everyone here is welcoming, professional, and helpful to make sure we continue to have beautiful happy smiles. Love the dentists here, Dr. Violeta and Dr. Coke. Both have been very helpful, as well as all of the staff here, to make sure our dental hygiene is great. I had a minor issue with Dr. Hasan, but that was my fault entirely. He and his helpersassistants were so great when I needed to get a root canal.


Date of experience: 20/08/2024

Cindy S

Cindy S


The best dentist office I've ever been to. The whole staff are very nice and attentive. They show real concern for your comfort


Date of experience: 16/08/2024

Bryan Frederick

Bryan Frederick


Excellent, modern facilities and equipment. The staff is great and the procedure was fantastic and pain free.


Date of experience: 25/07/2024

Elizabeth Perry

Elizabeth Perry


This is one of the best dental offices Ive ever been too. They are so friendly. Scheduling is amazing, they can fit me in when I have a difficult schedule. They are quick, accommodating, they explain all the procedures, charges and what to expect. Thank you Puyallup Modern Dentistry


Date of experience: 17/07/2024

Marissa Reis

Marissa Reis


Just got done with my first visit here, and I can pretty easily say it was the best dentist experience I've ever had. My dentist was Christopher Coke, DA was Nayeli, and admin was Nicole. All three were exceptionally kind and communicative with no unnecessary conversation (much appreciated as an introvert!!). No surprises and no attempts to "sell" anything I wasn't ready for. There were a ton of small things that made me feel more comfortable - gentle handling, checking in during X-rays, providing shades while under the light, asking if I wanted a blanket in the exam chair for a few examples. I got through X-rays, exam, cleaning, and scheduling within an hour. Not to mention my teeth feel awesome. They set the bar very high for future treatments!


Date of experience: 02/07/2024

Jacquie B

Jacquie B


I had a good experience there. I was able to get an appointment within a few days. They were friendly and kind.


Date of experience: 17/06/2024

Zhanna Marty

Zhanna Marty


Had the most greatest experience talking to Nicole upfront! She informed me of my husbands Post operative expectations. Also went above and beyond to help me be scheduled with his tight schedule. Very impressed that ppl like this still exist!


Date of experience: 12/06/2024

claude henderson

claude henderson


I had a bad experience what the head clerk manager staff at the desk I had Medical to cover my expense and they still try to charge me I had to call my insurance to to find out that they never sent the paperwork to charge my insurance and tried to charge me


Date of experience: 11/06/2024

K.

K.


I had a 6pm appt at your office in Puyallup on meridian. I arrived at 540pm. At 620pm I was informed by the front desk that it was going to be alittle bit longer. I told her I was just getting ready to leave and told her if they are too busy I can reschedule. She asked if I was sure. I told her everytime I come here we always wait atleast 30 min past out appt. The older lady at the front desk said "I've never noticed it to be a problem and ive been here a week ". She argued with me. I told her I stopped scheduling my kids appts at the same time because we can't sit here for 23 hours. We end up sitting in the chair in the back for 30-45 min waiting for the exam after waiting past our appt time to be taken back. After her rude behavior I decided I was not going to reschedule. I respect your time and show up before my appt time. I expect my time to be respected as well and not to be argued with when she has only been at this office for one week when I've been a patient for almost 4 years. Wouldn't recommend if you don't have hours to waste at the dentist for a regular cleaning.


Date of experience: 11/06/2024

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